What you need to know when buying or selling a drycleaner

A PANEL OF EXPERTS ANSWER DRYCLEANERS’ QUESTIONS ABOUT BUYING OR SELLING A POTENTIALLY CONTAMINATED PROPERTY AND THE COMPLEX ENVIRONMENTAL AND LEGAL ASPECTS THAT SHOULD BE CONSIDERED

For sale sign outside of potentially contaminated drycleaner property

The purchase or sale of a drycleaner property and business is a delicate dance between the parties involved because of the potential discovery of PCE contamination and other environmental liabilities during the due diligence process. Luckily, there are options available to both buyer and seller to keep a deal from falling through. First, you need to enlist a trusted environmental professional to assess areas of concern properly.  Second, you need to hire an experienced environmental attorney to shepherd the negotiation through the proper legal mechanisms,  environmental liability, purchase of the business or the property itself, as well as utilizing insurance assets to bargain for a fair deal.

At a National Clothesline webinar, EnviroForensics, PolicyFind, and Scarinci Hollenbeck discussed how to buy or sell a drycleaner. At the end, attendees submitted their questions for the panel to answer.

Watch the recording of the webinar, “Why Phase I ESAs are Important for Buying or Selling a Drycleaner.

This Q&A session has been lightly edited for clarity.

WHAT HAPPENS IF CONTAMINATION IS FOUND DURING DUE DILIGENCE? DOES THAT MEAN I CAN’T SELL?
JOHN SCAGNELLI: No, it doesn’t mean you can’t sell. It basically means that the extent of that contamination needs to be understood and determined, and the cost to remediate should be estimated. Once you’ve done that, both parties can either agree to an adjustment to the purchase price with either the buyer or the seller addressing the liability before closing, or the seller can accept responsibility and remediate the contamination after the closing. So, no. Finding contamination during due diligence does not mean you can’t sell the property. It means that you have to adjust the parameters of the sales transaction to take that contamination into account.  

JEFF CARNAHAN: The bottom line is you’re going to have to face the possibility that there could be impacts and you need to be willing to devise a plan to deal with that liability in order to get the deal done. In my experience, it’s sort of like playing hot potato with that liability and seeing where it lands.  

DAVID HOFFMAN: In order to do what John suggested you need to utilize an environmental consultant that can vet costs and cost parameters to whatever the condition or problem might be, and you would need to use an attorney that is capable of handling a transaction that has an environmental aspect to it. An attorney with environmental experience can properly set up the transaction in escrow perhaps or use any other mechanisms at their disposal so that the transaction can go forward. 

Learn how to sell a drycleaning business in three steps 

HOW MUCH DOES A PHASE I ESA COST?
DAVID: Phase I Site Assessments are site-specific and they can vary and change depending on the length of time the business was there and the size of the property. So they can vary between $1,500 to $4,000 depending on the property. For example, a single building retail site would fall in the middle of that range.

JEFF: I’d add that Phase I Environmental Site Assessments can be considered commodity work by buyers and sellers and by lending institutions. A lot of times, they’ll see a Phase I as just checking a box because in the world of buying and selling across most industries. Environmental contamination is not an everyday situation. But, with drycleaners it definitely should be anticipated. The reason I bring that up is to warn you to be cautious when looking for the lowest-cost provider. When you’re talking about this much liability, don’t let that responsibility fall into the hands of the lowest-cost provider. Choose your team based on skills and capabilities and past experience. 

Find out the 5 considerations when selecting an environmental consultant

HAVE THERE BEEN CONTAMINATION CASES FOUND AT DRYCLEANERS USING HYDROCARBON SOLVENTS?
DAVID: Yes, but normally the contamination issue that they’re finding is PCE. I would note that hydrocarbon solvents are an environmental contaminant as well, which is why I would recommend conducting the industrial process of your drycleaning plant the same way that you would if it was PCE; have the waste handled by a licensed hauler and document that, so that in the future when someone does the Phase I on a hydrocarbon plant there won’t be any surprises. A lot of the alternative solvent manufacturers are branding and advertising their alternative solvent as “environmentally friendly”, and while it is “environmentally friend-lier” it still can potentially be a contaminant to the environment.

JOHN: Just to add to that, we haven’t seen any court cases with respect to hydrocarbon contamination relating to drycleaners, but the point that David made is correct. Hydrocarbons would still be a contaminant for purposes of many environmental statutes at the state level and would still be considered ultrahazardous activities for purposes of liability in common law. So you’re still going to have to properly manage your use and handling of hydrocarbon-based solvents. If you went outside your back door and threw it outside on the ground it would be considered a “discharge” in virtually all states. We’ll probably start seeing some legal cases about this as PCE is being phased out. You’re still going to have the same concern to handle it and manage it properly, and you’re still going to have to evaluate whether there’s any contamination as part of your due diligence process during real estate transactions.

DAVID: Prior to the existence of safety clean and waste handlers in 1986-1987, drycleaners would put their PCE waste into the dumpster. Since the dumpster normally stayed put, the area around the dumpster outside of a drycleaner is often considered a Recognized Environmental Condition (REC). Like PCE pre-1986, there’s a potential for drycleaners to consider hydrocarbon waste nonhazardous, and put it in the dumpster. If that hydrocarbon leaks out of the dumpster, and in the future hydrocarbon is regulated like PCE is today, we would have a retroactive liability where we’re assessing hydrocarbon contamination beneath dumpsters. So, again, the waste handling procedure for hydrocarbons is just as important as PCE.

WHAT PERCENTAGE OF YOUR PHASE I STUDIES OF DRYCLEANERS LEAD TO A PHASE II?
DAVID: My answer would be most. The reasons being that most drycleaners have been there for a while, we have the REC of the dry cleaning machine, the industrial process of handling the chemistry, the operation of the still, and the waste storage area which is where the safety clean containers are. These are all RECs that require testing and sampling in a Phase II. If we’re talking about a drop store that’s always been a drop store, then those RECs I just mentioned don’t exist.

JEFF: I’d agree with that David, and I wouldn’t just say “most” I’d go one step further and say “most plus.” In my experience, the mere presence of a drycleaner will cause many small business administration lenders to ask for a Phase II despite what the operational history in the databases may show.  

DAVID: The other important thing is that in order to gain the protection and be successful in this process, the environmental professional actually has to look for the contamination and make a diligent effort to find it. The Phase I on the drycleaner that says “no further action” might seem like a good thing on the surface, but without a diligent effort to find environmental contamination, it could create a hodgepodge of legal problems in the future.

IS CONTAMINATION ORIGINATING FROM WASTEWATER (SEPARATOR WATER) MANAGEMENT MORE COMMON THAN LARGER SPILLS?
JEFF: Overall, there have only been a few drycleaners that we’ve worked with that have had recorded larger spills. Very few situations where they said ,”Oh my gosh! We know that we dumped a drum” or “the delivery driver accidentally dragged a hose across the driveway,” but most of the time it’s a series of incidental releases that go unseen and unknown for years that caused the problems. 

DAVID: In the past, the separator water has been an issue that has caused environmental contamination to the site, especially when you combine the older plant that discharged the separator water directly to the sewer, and the sewer being in the form of a septic tank. We see a lot of discharges at septic tanks that are related most likely to the separator water more than to the handling of pure PCE at the plant. I’d add that the conventional sewer lines that go to the municipal sewer are not built to contain the chemistry and ensure that every drop of it doesn’t leak on its route to the sewer plant. So, even if you have a municipal sewer, you can end up with PCE in the ground at the poorly fitted joints in the sewer system.

20 YEARS AFTER A DRY CLEANER HAS LEFT THE LOCATION WOULD A PHASE I LIKELY IDENTIFY THE OLD DRYCLEANERS’ EXISTENCE?
DAVID: The answer is yes because the Phase I does a historical search of the site, the location, and all the prior uses going back to when the site was vegetative in order to meet the requirement. Some of the insurance maps that were drawn long ago still exist and they go back to the 1890’s. 

JOHN: Another implication of this question would be “is it possible to go back after the drycleaner who was on the property 20 years ago for cost recovery for remediation of environmental contamination?” If you’re seeking cost recovery against that drycleaner for cleaning up that contamination 20 years after it left the property, you have to have some proof linking that drycleaner to discharges relating to its operations. 

ARE PHASE II SURVEYS COSTLY?
JOHN: The cost of doing a Phase II is a function of what parts of the property were identified as areas of concern during the Phase I and the different media (soil, groundwater, soil gas, etc.) you are investigating, so your cost will be variable based on those factors. You want to make sure that your environmental professional follows the Phase I results and delineates areas that are suggested by the Phase I results. You want to go as narrowly as possible to accomplish the objective. That said, it’s very difficult to provide any estimate of cost.   

JEFF: To add to John’s point about starting as narrowly as possible, that’s the key. It’s not just “go out and make a science project of this property,” it’s “look at those areas that the Phase I has identified, and hone in on those areas. And, John’s right about the costs of a Phase II varying. That said, I’m personally comfortable saying that a Phase II can range between $15,000 to $25,000. 

DAVID: The reason there’s such a spread is that no one can know the breadth of a Phase II without the results of a Phase I. I would be very suspicious of any Phase II estimate that is given to a client before a Phase I is complete.

IF I’M RENTING AND DON’T OWN THE PROPERTY, WILL MY INSURANCE STILL PAY FOR CLEANUP?
KRISTEN: It depends on when you rented and when you had coverage. If we look back and find historical policies dating back to the mid-eighties or so, and if you had a business owners policy that had a general liability coverage part, absolutely! If you had Pollution Legal Liability (PLL) policies, those can be of use as well. 

JOHN: A little more about PLL policies. These are specialty policies that are taken out if you’re an operating drycleaning business, and they may provide you with both cost of response payment for remediating releases and the defense from liability in third-party legal action. This type of policy is available to property owners as well as renters.

Learn how old CGL policies can help offset environmental cleanup and legal defense costs

IS IT POSSIBLE I DON’T HAVE PERC CONTAMINATION?
JEFF: It really depends on how long your operation was in existence. Do business operations at that location go all the way back to transfer machines? Is it only 10 years old or 30 years old? Was it a Stoddard operation for a while and then transferred to PERC and then back to a different solvent? In EnviroForensics’ experience working with drycleaners, I’d estimate that only 10% ended up having zero contamination.

IF I START THE INVESTIGATION AND CLEANUP PROCESS CAN I SELL MY PROPERTY IN THE MIDDLE OF THAT PROCESS?
JOHN: The answer is yes, you can. If you’re doing a remediation, you’ll likely have your environmental state agency involved in that process and there are provisions in many statutes and administrative agency regulations which would provide for the transfer of titles with permit transfer of title to a property to another party during the remediation process. You might have to post remediation of a bond or an escrow amount relating to it or sign remediation certification of transfer responsibility. Your attorney handling the transaction will have to be familiar with the environmental requirements of the state in which your property’s located and comply with those. 

Learn more about how we can assist in the real estate transactions of drycleaners and other potentially contaminated properties  

Emerging Contaminant Update: PFAS Regulations Start to Develop at State Level

INSIGHTS FROM THE WISCONSIN DEPARTMENT OF NATURAL RESOURCES’ EARLY REGULATION EFFORTS OF THE EMERGING CONTAMINANT AND THE IMPLICATIONS FOR DRYCLEANERS

Water droplets on PFAS treated glass with warm glow backlight

BY: JEFF CARNAHAN

It’s time for an update on PFAS. In the January 2020 edition of the Cleaner & Launderer, I discussed an emerging contaminant group called fluorosurfactants, otherwise known as perflouoroalkyl substances or PFAS, in the article subtitled “PFAS is New Bad Guy in Town.” As a refresher, PFAS are a wide group of engineered chemicals originally created to lower the surface tension of water. This led to their use in commercially available water-proofing chemicals, which some dry cleaners used as a part of their service to customers. Additionally, retail versions of the waterproofing products became available to consumers. Environmental regulators hypothesize that during the commercial cleaning process, some of the PFAS from waterproofed garments and materials enter the waste solvent solution. As such, they postulate that anywhere an environmental release of drycleaning solvent to the subsurface has happened, the presence of PFAS is also possible because materials treated with related products may have been cleaned at the facility. Further, the drycleaning operations that actually performed waterproofing or leather treating are more suspect of potentially having contamination directly from garment treatment spills. I recommend rereading the January 2020 article, because I also presented the state of regulations at that time, and especially how they were impacting dry cleaners.

Read “Emerging Contaminant Alert for Dry Cleaners: PFAS is the New Bad Guy in Town!”

DEVELOPING PFAS REGULATION AT THE STATE LEVEL: WISCONSIN
I sat down with Rob Hoverman, EnviroForensics Northern Midwest Regional Director located in our Wisconsin office, to talk about how the State of Wisconsin is currently addressing the potential for PFAS to be associated with environmental releases of Perc and other solvents at drycleaner sites. Rob is one of our subject matter experts on PFAS issues and is currently embroiled in this issue on behalf of our Wisconsin drycleaner clients. Wisconsin is one of the states on the leading edge of PFAS regulations, and they don’t seem to be excluding anyone from the regulation process. We’re looking at this from merely a reporting standpoint, so that we can keep you informed as the PFAS regulation process develops across the country.

ESTABLISHING PFAS SCREENING LEVELS
For a chemical to be regulated, there needs to be an established concentration that provides a threshold by which to evaluate its release to the environment. These are commonly called screening levels. If the contaminant of concern is present at a concentration less than the screening level, then there likely is no need for cleanup action to be taken. If the contaminant is present at a concentration greater than the screening level, then the release needs to be addressed. The way this typically works is that the federal United States Environmental Protection Agency (U.S. EPA) creates a draft screening level based upon developing human-health based exposure studies. Once finalized, the Regional U.S. EPA offices, and subsequently, individual States use those screening levels to propose and adopt their own screening levels that are at least as stringent as the federal screening levels.

With federal screening levels still in draft form (and likely to be as such for many years), can state screening levels for PFAS be enforced? Without federal oversight and a uniform approach, the varying regulatory programs indicate the necessity to define risk, balance costs, and determine predictable remedial outcomes. This scenario is very similar to the conundrum we faced with vapor intrusion regulations ten years ago. Lack of finality at the federal level forces the states to move on their own accord using the methods they feel make the most sense. When emerging contaminants, or exposure pathways in the case of vapor intrusion, first come to light, the regulators may have a tendency to be more conservative out of an abundance of caution. I think we may be seeing some of this now with PFAS.

COMPLICATIONS FROM EARLY REGULATORY GUIDANCE ON PFAS
1. PFAS screening levels haven’t been finalized
In our case study of Wisconsin, the Wisconsin Department of Natural Resources (WDNR) asserts authority as defined by state statute to require the development of site-specific cleanup standards by a responsible party (e.g. the drycleaner). This, in effect, creates a situation where the state regulator serves its primary objective to protect human health and the environment from this emerging contaminant (i.e. PFAS) by demanding that sites with known releases of other contaminants assess potential use, potential release whether a primary release or secondary release associated with contamination as described above. Ultimately the WDNR can require testing for the presence of PFAS. Then, it is up to the responsible party to establish a cleanup objective using screening levels that haven’t been finalized. It’s truly a difficult and frustrating scenario.

2. PFAS compounds are costly to sample and analyze
Partly due to its newness, sampling and analyzing for the presence of PFAS is expensive; especially as compared to the cost of sampling and analyzing for Perc. The current list of PFAS compounds is at 36 and has changed continually since regulation began. The act of collecting samples costs several hundred dollars per sample and requires a minimum of three analyzed laboratory samples, which includes one field sample and two analysis blanks, per the currently accepted U.S. EPA test method. The extra quality assurance samples, like the blanks, are necessary because PFAS in groundwater have been found to be so ever-present in the environment and the extremely common nature of PFAS in clothing, personal care goods, common commercial and household goods, and food containers.

3. Drycleaners face possibility of denial of regulatory closure without PFAS assessment
According to Rob Hoverman, one of the most troublesome developments from the WDNR has been an actual denial of a regulatory closure request due to having not sampled for PFAS in groundwater at the site after reaching the remedial objectives for a release of Perc. We have some drycleaner clients who are in no hurry to receive such denials, so they’re postponing their closure request altogether until the PFAS regulatory scenario develops further. Not an ideal situation for the regulated community or the regulators.

POSSIBLE GOOD NEWS FOR DRYCLEANERS WORRIED ABOUT PFAS
There may be some reasonable news here, in that what the WDNR is asking for is an assessment of the potential for there to have been a release of PFAS along with any other release from a drycleaner operation. If we want to focus on waterproofing products as the primary source of potential PFAS problems, then a concise explanation of the operational history of a drycleaning business over the years is step one. Making a demonstration that waterproofing was not performed at the location may be sufficient to serve as that assessment. If waterproofing and other treatment services were offered, then the assessment will likely need to consist of sampling. WDNR representatives recently suggested that the current line of thinking as to the occurrence of PFAS at sites with Perc releases to the environment is correlated to mishandling of still bottoms or used filters. The logic is that since PFAS compounds are not volatile, the distillation and filtering process would have concentrated and PFAS that came from garments treated with waterproofing products within the still bottoms. As such, there could also be a reasonable argument to be made against actual sampling during a PFAS assessment if the subsurface Perc data indicates that the release originated from some source other than still bottoms.

KEEPING OUR EYES ON THE PFAS REGULATORY BEAT
As the regulation of PFAS continues to coalesce over the coming months and year, I’ll provide periodic updates in this article. Stay tuned to the Environmental Corner in 2021 for up-to-date reports on how State regulators are reacting to this important issue for dry cleaners.

Contact us if you have questions about PFAS.


As seen in Cleaner & Launderer

Photo of Jeff Carnahan, President at EnviroForensicsJeff Carnahan, President
Jeff Carnahan, LPG, has 20+ years of environmental consulting and remediation experience. His technical expertise focuses on the investigation and interpretation of subsurface releases of hazardous substances for the purpose of evaluating and controlling the risk and cost implications. He has been a partner of the drycleaning industry for the past decade and is a frequent contributor to the national drycleaning publication Cleaner & Launderer. He is an industry leader in understanding that environmental risk includes not only cleanup costs, but also known and unknown third-party liability.

 

Why Phase I Environmental Site Assessments are Important for Buying or Selling a Drycleaner

GET A BETTER UNDERSTANDING OF THE ENVIRONMENTAL DUE DILIGENCE PROCESS AS IT RELATES SPECIFICALLY TO BUYING OR SELLING A DRYCLEANER

Drycleaner in a strip mall with a for sale sign

BY: DRU CARLISLE

The sale of a commercial property oftentimes requires a Phase I Environmental Site Assessment (ESA) in order to account for potential liability that may be taken on by the buyer and lender during the transaction. This process is extremely important in buying or selling a drycleaning property due to the historical likelihood of contamination. And, for many drycleaners the prospect of contamination being discovered during due diligence puts artificial restraints on plans of selling their property or passing it down to the next generation.

In this blog post, we will address when you’ll need environmental due diligence, what to expect during a Phase I Environmental Site Assessment and what might determine the need for a Phase II, how to use the results of a Phase I and Phase II in a real estate transaction, and how to use old insurance policies to offset the cost of environmental liability.

WHEN YOU NEED ENVIRONMENTAL DUE DILIGENCE
There are several reasons for a Phase I Environmental Site Assessment to take place such as if you or someone near you is:

  1. Buying or selling a property;
  2. Refinancing a loan;
  3. Having road work done;
  4. Has received a letter from a Regulatory agency; or
  5. One of your neighbors is conducting a Phase I ESA

WHAT TO EXPECT DURING A PHASE I
A Phase I ESA is a study conducted on a property by a Qualified Environmental Professional (EP) to evaluate the likelihood of environmental contamination, which must follow the American Society for Testing and Materials Engineers (ASTM). When performed correctly, a Phase I ESA will satisfy the All-Appropriate Inquiry (AAI) requirement, which was established by the U.S. EPA to allow buyers of property to avoid taking on environmental liability accidentally. In other words, if you look at a property and actually try to find contamination and you don’t, then you can buy the property and not be responsible for a previous owner’s issue if discovered later.

Phase I Environmental Assessment process in five steps
The Phase I ESA process in 5 steps: 1. Review client questionnaire; 2. Review history to determine past use and regulatory records for site and surrounding properties; 3. Site walk and reconnaissance; 4. Interviews with site contacts and local agencies; 5. Submit report to client. Learn more about the Phase I ESA 5 step process.

WHAT HAPPENS IF RECs ARE IDENTIFIED?
If a Recognized Environmental Condition (REC) is identified, the All-Appropriate Inquiry (AAI) process mandates that a Phase II ESA be performed, which includes actual sample collection in the areas of concern. Keeping in mind that to qualify for the liability exemption, you actually have to try and find the contamination. During a Phase II, the EP investigates those areas where they believe there could be a problem and collect soil, groundwater, and/or vapor samples for laboratory analysis. They will most likely only look for the chemicals that they have cause to be concerned about. If the property is a dry cleaner, this usually means that they will need to make a hole in the floor next to current and past drycleaning machines. Other common locations are out the back door, near the current and past dumpster locations, and along the sanitary sewer corridor. If these all come back clean, you can again feel pretty good about things.

WHY ARE ENVIRONMENTAL SITE ASSESSMENTS VALUABLE?
The All Appropriate Inquiry (AAI) is defined and recognized by ASTM and EPA through the federal Superfund Law CERCLA. Essentially, it refers to the method of assessing the environmental conditions in association with a property, as well as liability for potential contamination.

If the buyer is using a bank loan to finance the deal, the bank will require a Phase I ESA so that the property can be used as collateral. They want to make sure that they don’t accidentally acquire a contaminated property if the buyer defaults on the loan. For that reason, any time an owner refinances a loan where the property is already used as collateral, the bank will require a fresh Phase I ESA.

By having the coveted AAI, it means buyers will be confident proceeding in the real estate transaction. If buying or selling, make sure that your environmental consultant knows exactly what they are doing and exactly how to use the ASTM standard to help you avoid liability.

ITEMS WITHIN PHASE I/II ESAs THAT CAN BE NEGOTIATED THROUGH LEGAL COUNSEL DURING A REAL ESTATE TRANSACTION
The first thing to understand about how to use the Phase I ESA in the buying and selling of a drycleaner is the levels of risk and liability that can be up for negotiating during the real estate transaction. The first level of risk is Operator Liability. Operator Liability is related to the managed use of drycleaning chemicals and their proper disposal. The second level of risk is Owner Liability. Property owners can be held liable for contamination even if they weren’t responsible for a spill. This is why an operator who rents their property may have additional environmental conditions in their leasing agreement that need to be met. All of this, of course can be discussed during the negotiation of the contract purchase and sale agreement.

A common variable in real estate transactions is the involvement of a third party bank or lender. The lender will typically have their own environmental requirements relating to the condition of the property. In many instances, the lender may require that certain steps be taken by the buyer on the property to address environmental problems. And, oftentimes, the bank or lender will bring their own environmental consultant in to do their due diligence. From the buyer’s perspective, it’s very important to coordinate these efforts so there isn’t any confusion or duplication of work between the consultants. Some legal counsel will even recommend using the same consultant for both the buyer and the lender, to avoid the duplication issue.

It’s important to be mindful of the various state requirements. A drycleaner will want to make sure their due diligence efforts address both state and federal regulations. For instance, some states will require a buyer to report an environmental impact discovered during due diligence, other states don’t have that requirement because the buyer isn’t technically an owner or operator yet. Some states place restrictions on the type of consultants that are allowed on a property during the sales process. A good rule of thumb is to have legal counsel look into both state and federal requirements and communicate those requirements to the environmental consultant to increase the likelihood of satisfying the AAI requirement.

HOW TO USE OLD INSURANCE TO OFFSET ENVIRONMENTAL COSTS
If there are environmental impacts found during the due diligence process, finding old insurance coverage through insurance archeology can be one way to prevent a deal from falling through. Old policies, or even just evidence of insurance coverage can provide a defense against a claim or suit. In some states, that can be either a letter from the regulatory agency or a neighboring property owner demanding a response to the identified environmental contamination.

Once a Commercial General Liability (CGL) policy is triggered, it can be used to cover legal fees, defense against claims, site investigation, remediation/cleanup, interim remedial measures, building a legal case, potentially responsible parties (PRP) search, interfacing with agencies, and cost recovery for prior remediation measures.

Learn more about Commercial General Liability policies and how they can be used to pay for environmental cleanup

NEXT STEPS FOR DRYCLEANERS PLANNING ON BUYING OR SELLING

Now that some of the Phase I Environmental Site Assessment process has been demystified, and you’re ready to kick off a real estate transaction, we recommend following these four steps:

1. Look into insurance archeology to locate your old coverage
If you’ve sat in on any of our webinars or presentations, you’ve probably heard us preach that looking into your old insurance policies should be the first thing you do. Period. Finding out how much money you have available to you from a source other than your own bank account will help lay the groundwork for how to address contamination should it be found at your site.

2. Find an environmental consultant that has experience with drycleaners
It’s important when choosing an environmental consultant to make sure that the consultant you choose to work with has extensive experience with investigating and remediating chlorinated solvent contamination. Truly understanding historic drycleaning operational history as well as experience with investigating dry cleaner sites is needed to be able to locate true source areas..

3. Find an environmental attorney who understands real estate law, environmental law, and how to use insurance
It’s also important when hiring legal counsel that you look for an attorney who not only understands environmental law, but who also understands the nuances of using insurance. Every state’s case law is different in how they apply real estate laws, environmental laws and statutes, and also in how they interpret key insurance coverage points as they relate to using old insurance policies to help cover cleanup costs, and having legal counsel to help you navigate all of this will be key.

4. Carefully prepare for the transaction
It’s important to carefully prepare for your transaction – both as a buyer and as a seller – consult an attorney, consult your environmental consultant, make sure your team is coordinating, and make sure you cover all of your bases so surprises don’t derail your deal.

Watch the National Clothesline webinar “Why Phase I Environmental Site Assessments are Important for Buying or Selling a Drycleaner”

 



Dru Carlisle
, Director of Dry Cleaner Accounts
For over 10 years, Dru has helped numerous business and property owners facing regulatory action, navigate and manage their environmental liability. Dru has vast experience in assisting dry cleaners in securing funding for their environmental cleanups through historical insurance policies. Dru is a member of numerous drycleaning associations in addition to serving on the Midwest Drycleaning and Laundry Institute (MWDLI) advisory council and on the Drycleaning & Laundry Institute Board (DLI) as an Allied Trade District Committee Member.

What you need to know about Phase I/II Environmental Site Assessment (ESAs)

WHAT TO EXPECT DURING REAL ESTATE DUE DILIGENCE PROCESS AND HOW TO USE THE RESULTS TO MANAGE POTENTIAL LIABILITY

Environmental consultant wearing yellow safety vest writing notes on a clipboard during a Phase I Environmental Site Assessment

We are getting a lot of requests these days for Phase I and Phase II Environmental Site Assessments (ESAs), which is an indicator of an increase in the number of property transactions taking place. There seems to be a lot of property activity in the dry cleaning industry right now, or there is about to be. I want to explain the Phase I and Phase II ESA process because many environmental contamination issues are discovered during Phase I due diligence efforts. In fact, the property transaction process is a major business driver for the environmental remediation trades. Performed and utilized correctly, a Phase I ESA can help you make very important decisions about managing your environmental liability. If not performed correctly, or the findings not heeded, you may inadvertently step into the pathway of a big environmental problem.

WHAT IS A PHASE I ENVIRONMENTAL SITE ASSESSMENT?
A Phase I ESA is a study conducted on a property by a qualified Environmental Professional (EP) to evaluate the likelihood of environmental contamination. There is a standard that must be followed by the EP that was created by and periodically updated by the American Standard for Testing and Materials (ASTM). The protocol was established to provide a consistent method of evaluating environmental contamination issues that can be relied upon amongst and between various industries and users. When performed correctly, a Phase I ESA will satisfy the All-Appropriate Inquiry (AAI) requirement, which was established by the U.S. EPA to allow buyers of property to avoid taking on environmental liability accidentally. In other words, if you look at a property and actually try to find contamination and you don’t, then you can buy the property and not be responsible for a previous owner’s issue if discovered later.

THE PHASE I ENVIRONMENTAL SITE ASSESSMENT PROCESS IN 5 STEPS
The process of performing a Phase I is similar for every property transaction, but the effort required and price change according to the size of property, the number of years the property has been used for commercial or industrial purposes, and the overall environmental health of the property.

Phase I Environmental Assessment process in five steps

Step 1: Review Client Questionnaire
The first step is to document information from the client of the Phase I ESA so that the intended purpose of performing the assessment is properly documented. This is a very important and often overlooked detail. A questionnaire is sent to former owners and operators of the property containing questions about their knowledge of any environmental issues or property uses that might have led to contamination. Remember, you actually have to make an effort to find any problems for the All-Appropriate Inquiry (AAI) standard to be met.

Step 2: Review History To Determine Past Use and Regulatory Records For Site and Surrounding Properties
The next step is to review a multitude of historical and contemporary sources of information that provide a view of the environmental property conditions. These include old aerial photographs, city directory information, old phone books, historical fire insurance maps, and others that document land use through the years. Regulatory databases are also reviewed to see if the subject property has any sort of environmental footprint in the form of permits, waste manifests, hazardous material reports, etc. Essentially, if we can find anything that indicates there has been some risky land use in the past, we have to document it.

Step 3: Site Walk and Reconnaissance
It is also necessary to perform an inspection of the property and record what current land use and environmental conditions look like. If there are ongoing commercial or manufacturing processes, the EP has to observe and assess if products are being used or wastes being generated that could contributing to an environmental problem. Using the example of a dry cleaner; the EP would need to go into the store and have a look at the condition of the machine(s), see how the waste is handled, look for things like the location of floor drains that may be close to the drycleaning machine, and take notes about the general cleanliness of the facility. There can also be a lot of information gathered about past operations. Was there an old drycleaning machine in a different part of the building, did there used to be a different building altogether somewhere on the property, or was there an underground storage tank out back that hasn’t been used in decades?

Step 4: Interviews With Site Contacts and Local Agencies
Information regarding historical use is collected not only from visual evidence during the site walk, but also during interviews with people who are familiar with the activities at the property today, and in the past. Information is also requested from local agencies such as the fire department, to document if there has been a fire at the property that could have resulted in a release of chemicals to the subsurface.

Learn the answers to 7 common questions about PCE spills.

It’s not just the property itself that you have to evaluate; the potential that environmental conditions on a neighboring property may have crossed onto the property being assessed must also be considered. If you are a dry cleaner and one of your neighbors is performing a Phase I ESA on their property, their consultant is going to be looking at you! That is precisely how so many dry cleaners get pulled into this process.

Step 5: Submit Report to Client
After all these efforts, the EP then creates a standardized report that presents the findings of the Phase I ESA. Anything concerning that has been identified will be evaluated in accordance with the ASTM standard, and decisions will be made about defining that concern as a Recognized Environmental Concern (REC). Basically, if there are no RECs, then the property appears to have no environmental problems, and the purchaser of the property can put the Phase I report in their files and feel pretty good about things.

WHAT IS A PHASE II ENVIRONMENTAL SITE ASSESSMENT?
If RECs are identified by the consultant because there appears to be an environmental concern at the property, then the All-Appropriate Inquiry process mandates that a Phase II ESA be performed, which includes actual sample collection in the areas of concern. Keeping in mind that to qualify for the liability exemption discussed above, you actually have to try and find the contamination, if it exists. During a Phase II, the EP is going to go to those areas where they believe there could be a problem and collect soil, groundwater, and/or vapor samples for laboratory analysis. They will most likely only look for the chemicals that they have cause to be concerned about. If the property is a dry cleaner, this usually means that they will need to make a hole in the floor next to current and past drycleaning machines. Other common locations are out the back door, near the current and past dumpster locations, and along the sanitary sewer corridor. If these all come back clean, you can again feel pretty good about things.

Learn what you should do if Phase II has uncovered RECS.

WHO NEEDS A PHASE I OR PHASE II ESA?
There are several reasons for the environmental due diligence process to be undertaken. Who needs the protection that the completion of the AAI process provides? The buyer of a commercial property clearly needs a Phase I ESA. If the buyer is using a bank loan to finance the deal, the bank will require it so that the property can be used as collateral. They want to make sure that they don’t accidentally acquire a contaminated property if the buyer defaults on the loan. For that reason, any time an owner refinances a loan where the property is already used as collateral, the bank will require a fresh Phase I ESA.

HOW MUCH DO PHASE I ESAS AND PHASE II ESAS COST?
Phase I ESAs are not that expensive for most commercial properties. It takes time to perform the necessary tasks, and the level of experience and expertise needed is pretty high. Since there are so many conducted in the market, Phase I ESAs have been commoditized and you definitely get what you pay for. I’ve seen them go for an average of $2,000 to $4,000 for properties less than an acre in size with average commercial land use, depending on regional cost variables. If the property is large, or there is a manufacturing usage, or if there are many indicators that the assessment will take more time to complete, the price will go up considerably. Most factories require a Phase I ESA that costs in the $8,000 to $10,000 range.

The cost of Phase II ESAs, where sampling occurs, totally depends on how many areas of concern need to be assessed. Using the typical dry cleaning facility example used above consisting of samples being collected near the DC machine, back door, dumpster and utility corridor, I’d say an average of $10,000 to 15,000 will let you know if there is a problem or not.

Please don’t take this the wrong way, but this is not an area where you want to automatically choose the lowest price. Please make sure that your environmental consultant knows exactly what they are doing and exactly how to use the ASTM standard to help you avoid liability. If you buy a cheap scarf, your neck might get cold; but if you buy a cheap Phase I ESA, you might regret it forever.

Learn more about our real estate due diligence services.

As seen in Cleaner & Launderer

Why should drycleaners stay away from diluting perc contamination?

A RECENT POST IN THE CLEANER & LAUNDERER COMMUNITY ON FACEBOOK REALLY GOT ME THINKING. THE QUESTION WAS, IN ESSENCE, “IS DILUTION REALLY THE SOLUTION TO POLLUTION?” THIS PHRASE HAS BEEN AROUND A LONG TIME AND IT IS REPRESENTATIVE OF A COMMON MINDSET RELATED TO ADDRESSING CONTAMINATION ISSUES. FUNDAMENTALLY, THE PHRASE REFERS TO THE PRACTICE OF DILUTING A MIXTURE CONTAINING AN UNDESIRABLE MATERIAL IN ORDER TO REDUCE ITS CONCENTRATION IN THE SOLUTION. BUT IS THAT A SOLUTION? LET’S THINK THAT THROUGH TOGETHER.

lue ink being diluted by water in three glasses similar to how perc is diluted in groundwater

BY: JEFF CARNAHAN

WHAT DOES “DILUTING THE CONCENTRATION” MEAN?
Most of us have implemented a form of the “Dilution Solution” at one time or another. For example, a common experience most people will be able to relate to is a popular beverage: Coffee. Some of my teammates in the office like to make coffee very strong. If one of these folks make the coffee pot in the morning, chances are good that it’s going to be too strong for my personal liking. When I pour myself a cup, I leave room in the cup to add a little more water so that I can dilute the coffee and make it more palatable for my enjoyment. Dilution is a simple and effective solution to my coffee problem. Essentially, by adding clean water to the cup, I’ve created more volume of liquid for the same amount of coffee compounds to distribute themselves. The coffee compounds are now at a lower concentration in the cup than they were in the original liquid from the pot. Dilution is fast and easy, but it’s not the only way to reduce concentration.

WHAT DOES “REDUCING THE CONCENTRATION” MEAN?
Another method that I could have used to make my coffee tastier to me would have been to remove some of the coffee compounds from the amount I first poured into the cup. Now, my scientific area of expertise does not lie within the organic chemistry of coffee compounds, but it seems logical to me that I could have poured my cup of coffee a couple of times through a clean filter and effectively remove some of the coffee particles and compounds. This would have also reduced their concentration in my cup. Same volume; less coffee. I typically choose the dilution method described above instead, however, because filtration would be a lot more labor-intensive and time-consuming. Since time is also money, the filtration method could be considered more expensive too.

These basic principles can be applied to many examples both within and outside of the world of beverage preparation. We could talk about smoke in air, the number of brown M&Ms in a bag, or even dirt in cleaning solvent; but this is The Environmental Corner, so let’s talk about Perc in groundwater.

HOW DO YOU DILUTE PERC CONCENTRATION?
First, we can apply the pure dilution approach akin to adding clean water to a cup of strong coffee. If an environmental release of Perc occurs and reaches the groundwater table, we essentially recreate this scenario. We’ll start with the assumption that we have a groundwater plume of a set size that has been created by the release of Perc. Let’s say it is around 50 feet long, 20 feet wide, and ten feet thick. If the average concentration of Perc in the groundwater plume is 50 micrograms per liter (ug/L) of water, we say that it is 50 parts per billion, or ppb. Since groundwater moves in the subsurface, the size of the groundwater plume actually will grow over time. If the leaching of Perc into the groundwater has been stopped, we will end up with a larger volume of impacted groundwater that has the same number of Perc molecules that the original plume had. So, in essence, the concentration of the groundwater plume has been decreased. If this process continues, we could eventually end up with a very large groundwater plume with a very low concentration. If enough clean groundwater has diluted the plume down to a level safe for unrestricted regulatory closure, which is 5 ppb in most states, the plume would then be ten times larger than it was at the start of this scenario. If all the plume expansion were in the length component, which is not uncommon, then the plume would be 500 feet long! Although simple, the pure dilution of groundwater plumes to reach regulatory closure goals is anything but fast. Since regulatory closure programs require regular monitoring and sampling of the plume until it reaches the desired concentration, pure dilution of a Perc groundwater plume is very expensive as well.

HOW DO YOU REDUCE PERC CONCENTRATION?
The second approach to lowering the concentration, or strength in the case of coffee, is to actually remove a portion of the dissolved components from the solution. Again, turning to the example of a plume of contaminated groundwater containing Perc, this would mean the removal of tetrachloroethylene molecules. The main benefit of direct reduction of Perc within the plume, rather than implementing the dilution approach, is that the concentration can be reduced significantly, while the plume stays the same relative size. If we take our original groundwater plume containing 50 ppb of Perc, with dimensions of 50 feet long, 20 feet wide, and ten feet thick, and remove 45 ppb of the Perc, we would achieve the same resulting concentration of 5 ppb before the plume has a chance to grow to troublesome dimensions.

There are multiple ways to remove Perc from groundwater plumes. You can go and get the Perc by installing and operating a pump and treat system, whereby contaminated groundwater is pumped from within the contaminated plume and brought to the surface where they are treated. This method is simply called Pump and Treat. Although a commonly employed method decades ago, Pump and Treat has been surpassed by numerous treatment technologies that are implemented by attacking the Perc molecules within the plume itself, beneath the ground. Pump and Treat systems remove a lot of water along with a little bit of contaminant, so they aren’t a very efficient use of money.

Treatment technologies that destroy the Perc molecules where they lie within the plume have been designed to address the contaminant directly, and are therefore, more effective. This approach involves the injection of a reagent into the plume to chemically break down the contaminant or create a subsurface environment that is conducive to microbial activity, which will achieve the same result over time. From a cost standpoint, direct treatment of groundwater is a significant investment, but the money spent is more efficiently utilized over the life of the closure. For more information on these approaches, see Understanding remediation strategy: Environmental contaminant removal vs. environmental risk management from the December 2019 edition of Cleaner and Launderer.

So, back to the original question: Is dilution really the solution to pollution? Well, it depends. Pure dilution without treatment makes a small problem of greater magnitude and turns it into a larger problem of lesser magnitude. In the case of a Perc groundwater plume, dilution can get the concentrations down to below regulatory thresholds and help achieve closure. However, an expanding plume that grows to areas beyond your property line can certainly complicate the closure process and create liability issues. By directly treating the contamination to reduce the concentrations instead, closure levels can be achieved without significant expansion of the plume. In this regard, dilution is not much of a solution.

As seen in Cleaner & Launderer


Headshot of Jeff CarnahanJeff Carnahan, President
Jeff Carnahan, LPG, has 20+ years of environmental consulting and remediation experience. His technical expertise focuses on the investigation and interpretation of subsurface releases of hazardous substances for the purpose of evaluating and controlling the risk and cost implications. He has been a partner of the drycleaning industry for the past decade and is a frequent contributor to the national drycleaning publication Cleaner & Launderer. He is an industry leader in understanding that environmental risk includes not only cleanup costs, but also known and unknown third-party liability.

How the drycleaning industry is innovating during the recession

INDUSTRY EXPERTS SHARE THEIR INSIGHTS 

Drycleaner wearing mask opens store during the recession

As the last quarter of 2020 begins, we find ourselves in another economic recession. Among the hardest hit are the small and independent business owners who have been forced to cut staff, reduce operating hours, spend time filling out lengthy financial forms, and waiting on pins and needles for a phone call from the bank. It has been a particularly rough period for drycleaners who have seen a decline in demand for their services while the majority of professionals trade in their work attire for more relaxed ensembles while working from home. But, as the old saying goes, “necessity is the mother of invention”, and drycleaners are applying their entrepreneurial spirit to adapt to the changes. 

We asked industry experts what they’re seeing as far as trends and innovation during the current recession.

MARY SCALCO – CEO, DRYCLEANING & LAUNDRY INSTITUTE
“The industry saw a sharp, off-the-cliff decline in sales as the pandemic hit. Businesses were forced to shut down and consumers sheltered at home. This was nothing we could prepare for but, like everyone everywhere, the fabricare industry made changes. There was no thinking about starting pick-up and delivery, routes were started. Some businesses even went with just routes and closed the retail portion of their business. Wash-dry-fold became a front and center part of the business as households provided the majority of pieces in the early parts of the pandemic. The industry adapted to consumer needs—consumers needed more household items cleaned and less drycleaning. Customers didn’t want to leave their homes so we found ways to accommodate them. We are still adapting and some of the changes the industry made will become the ‘new normal’ way of doing business.”

PETER BLAKE –  DRYCLEANING & LAUNDRY INSTITUTE
“There has been a lot said about pick-up and delivery, wash-dry-fold, and some of the other areas that have expanded, but I feel some of the greatest changes have been in marketing. Now is the time to invest in your brand and community awareness. Small businesses and industries like drycleaners are struggling, but they are very resilient.  

I am humbled by the optimism and the community spirit we are seeing from our industry. Cleaners all over the country are digging in and helping their communities, and that involvement will pay dividends. From free cleaning to first responders to food and clothing drives, drycleaners have been answering the call. I am proud of all we have seen.

Drycleaners also need to recognize the value they sell is free time, and the shift in marketing is highlighting those benefits. Drycleaners are looking to change the perception of dresses & shirts, blouses & skirts — to “If you can wear it, we can clean it”. The industry is becoming more than “dry” cleaning — and more complete “Fabric” care.”

MARK POLLOCK, C.P.D. – DIRECTOR OF OPERATIONS, SIGNATURE CLEANERS AND MEMBER, DRYCLEANING AND LAUNDRY INSTITUTE BOARD
“Innovations? Sure, there are obvious ones to consider: Initiate, or grow, your route business. Start, or promote, your wash dry fold service. Advertise your alteration department. On and on it goes.

My contention to you is that the greatest change or innovation you can make is this: Take a long hard look in the proverbial mirror. What do you honestly think that you do well? How about not so well? Are you running your business to its peak efficiency and profitability? Are there necessary changes that need to be made? Are you ready to do what needs to be done? It’s a whole new world out there!

If nothing else, the past six months should have given us time to pause and reflect. Many in the industry have been dropped to their knees, with their financial survival in the balance. Are you prepared to get your message out to your customer market and back it up with the quality and service required to keep standing? Here’s to better days ahead!”

CHUCK HEMPSTEAD – EXECUTIVE DIRECTOR, SOUTHWEST DRYCLEANERS ASSOCIATION
“Drycleaners wasted no time in adjusting their business model when the world changed in March. With their in-house expertise, they were among the first to make available cloth masks, and now advertise that they can clean them. They also let their customers know that any other soft materials that may need sanitizing are welcome. Many shops ramped up their routes to service customers who want to stay home, and one business I know of closed all their brick and mortar locations in favor of routes exclusively. Everyone knew that drycleaning supply outstripped demand, so now that many are closing some interesting referral partnerships are being formed. Drycleaners will continue to service their customers in innovative ways while markets return to a more customary level.”

DRU SHIELDS – DIRECTOR OF DRY CLEANING ACCOUNTS, ENVIROFORENSICS
“It has been a very surreal year and I know that many businesses are doing all that they can to survive right now. One bright spot I’ve seen come of this time is DLI and the Joint State Associations offering their weekly Zoom meetings – These meetings have provided an easily accessible platform for busy dry cleaners to share ideas and information with each other. These meetings have really drawn attention to how much an already close and collaborative group has banded together even more and it has really proven how much we’re all working to ensure the success for the future of this industry. Dry cleaners have really adapted their businesses in different ways to respond to the current global pandemic, increase production and provide convenience to their customer base, who are by-and-large still working from home, and we’re seeing that by many cleaners adding wash-dry-fold services as well as providing pick-up and delivery routes for their customers.”

Contact us to learn more about how we help drycleaners address environmental issues

How to protect yourself from other people’s perc contamination

LEARN HOW TO SHIELD YOURSELF FROM HISTORICAL LIABILITIES 

Mess of paints similar to the mess of perc contamination left behind by previous drycleaner operators

BY: JEFF CARNAHAN

Let’s start with a well-known fact: Many dry cleaners lease their locations rather than own them. This makes perfect business sense in many situations. However, if there were other dry cleaners operating at that property before you moved in or bought the business you could find yourself being blamed for someone else’s contamination at some point. A recent conversation with a couple of drycleaning operators amid this exact scenario has led me to prepare a few pointers to help protect yourself from someone else’s environmental liabilities.

FIRST – EACH PROPERTY HAS A HISTORY 

Among those in the community that draw a line between dry cleaners and contamination, a common misconception is that the current drycleaning operator today is causing a pollution issue. Those of us within the industry understand that most likely, that is not the case. Most drycleaning operators are presently operating under best case conditions designed to specifically avoid an environmental release. These include:

  • The use of state of the art, or latest generation closed-loop equipment that has been engineered to prevent the escape of solvent;
  • The use of secondary containment spill prevention devices that are either part of the equipment or installed in addition;
  • Operating under a set of regulatory guidelines and best management practices intended to minimize spills and exposures; and
  • Operating in accordance with very specific waste solvent disposal methodologies, again intended to avoid the improper disposal of hazardous substances.

It is understood, however, that these practices were not always implemented by dry cleaners in the past. As time moved forward in the industry, these standards were developed in response to an increase in technological advancements related to efficiency and an increasing knowledge about environmental concerns and consequences of solvent releases. Thus, it is more likely that spills or releases of solvents to the subsurface occurred in the past than in the present. The old transfer machines were more prone to inadvertent spills than newer machines. Virgin and waste solvent handling practices were less defined back then. The information regarding the harmfulness of drycleaning solvents to the subsurface was mostly non-existent or not widely known by those in the industry. Non-toxic solvents that are in use today hadn’t even been perceived back in the day. Sitting here in 2020, it is far less likely that a release of Perc would occur at a drycleaning plant today than back in 1950, 1960, 1970, or even 1980 and beyond.

Read more about the history of drycleaning solvents and the evolution of the drycleaning machine.

SECOND – HOW TO DISTANCE YOURSELF FROM HISTORICAL LIABILITY

The most important things you can do as a contemporary drycleaner who is trying to lease a space and avoid being blamed for someone else’s mess is to ask questions about the history of the property you want to lease. Preferably, this should be done before you start to operate at the leased location. Let’s put this into perspective with a few examples of common leasing scenarios encountered by drycleaners and talk about some ways that you can protect yourself.

Scenario 1

You are opening a new cleaning business, that includes the use of drycleaning or spotting chemicals that contain regulated hazardous chemicals, and you are leasing a space where there has been no history of drycleaning.

Ask your landlord to share any environmental due diligence that was performed when the property was acquired. If the commercial property changed hands within the past 20 years, there is a very good likelihood that a Phase I environmental assessment was conducted and a report was submitted, which should be in their files. This report would lay out the history of property usage and detail any operations that were performed on or near the site that could have potentially impacted it. If the report is too old, and there may have been another business operating there which may have caused environmental contamination, you may want to address it with the property owner.

You may even want to perform your own Phase I so that you can document the history of the site for yourself. From there, you are going to want to keep very clear documentation of your processes and your chemical purchases to show that you aren’t contributing to an environmental release. Even if there is a very, very little probability that your operations are going to cause an environmental problem, you will be the first person they talk to if they find someone else’s problems.

Read more about Phase I and Phase II Environmental Site Assessments.

Scenario 2

You are moving your drycleaning operation business, which includes the use of dry cleaning or spotting chemicals that contain regulated hazardous chemicals, into a leased facility where others have operated in the past.

Just as in the previous scenario, talk to your landlord before you sign a lease. Understand how many former drycleaning operators were there before you and take the necessary steps to separate and document your operations from those of the past. What you really want to know is, “Is there already contamination at this property that was caused by others, before I got here.” If there has been, then you want to be indemnified for that known contamination. The best way to tell if that condition exists is to demand that some environmental sampling be performed to establish the baseline conditions that are already present before you sign the lease and start operating at that location. As a business owner who is entertaining the idea of signing a long-term lease with the property owner and thereby fulfilling the landowner’s business model by giving them money every month for a long time; you certainly have the right to ask for that.

It is a possibility that the landowner may refuse to perform a baseline environmental assessment, or even allow you to perform your own. If that is the case; be careful. Any promises made across the bargaining table regarding you not being blamed for contamination found later, without proper documentation in the lease, could quickly fall by the wayside if the landowner suddenly gets sued by an adjacent property owner who finds dry cleaning solvents on their own property. I know that it can be a challenge to find a landowner willing to lease to a solvent plant these days, but if you have to expose your business to the risk of someone else’s historical environmental pollution, is it worth it?

Scenario 3

You are buying a drycleaning business that used to operate one or more Perc machines at the location for many years, and you want to stay in the same location with the same brand.

First, do what you can to purchase only the assets and goodwill of the business. Get professional advice from an attorney or a broker to help you craft a deal that will, again, help you to separate your operations from past operations. You will be at the mercy of the landowner regarding their allowance to perform a baseline environmental assessment. Also, just as in Scenario 2, however, the landlord will hopefully be motived to assist you in exchange for an extended lease.

If you are required to inherit the balance of the lease as part of the business purchase and you are not allowed to perform a baseline environmental assessment, you may want to consider changing your operations away from anything that would muddy the distinction between your operations and the previous operations. For example, perhaps you may decide to eliminate the use of Perc and other chlorinated solvents. That way, if a problem is identified later down the road, you’ll be able to prove that you are blameless. It is also important to have clear and detailed documentation, so give it some clear thought in advance and give yourself a clear exit strategy.

Another useful tool in this scenario would be a new environmental liability insurance policy. This would not necessarily cover the cost of a spill, since you theoretically don’t have that risk, but rather to cover you in the case you are blamed for a contamination problem.

Read more about how drycleaners can maximize value in real estate transactions.

We talk a lot about what to do if you are identified as a potentially responsible party for an environmental contamination issue because we’ve helped drycleaners face these challenges for over 20 years. We understand the nuances and different types of scenarios drycleaners can face. Fortunately, most businesses and landowners have historical insurance coverage that can be used to pay for environmental cleanup without breaking the bank. If you can make the right moves and avoid inheriting someone else’s environmental liability, it’ll make your experience that much better.

As seen in Cleaner & Launderer


Headshot of Jeff CarnahanJeff Carnahan, President
Jeff Carnahan, LPG, has 20+ years of environmental consulting and remediation experience. His technical expertise focuses on the investigation and interpretation of subsurface releases of hazardous substances for the purpose of evaluating and controlling the risk and cost implications. He has been a partner of the drycleaning industry for the past decade, and is a frequent contributor to the national drycleaning publication Cleaner & Launderer. He is an industry leader in understanding that environmental risk includes not only cleanup costs, but also known and unknown third-party liability.

7 common questions about PCE spills

WHAT YOU NEED TO KNOW ABOUT THIS POPULAR DRYCLEANING SOLVENT AND WHAT HAPPENS WHEN IT GETS INTO THE GROUND 

Cross-section look at the subsurface where PCE contamination can potentially transport through soil and into groundwater a great distance away from a drycleaning operation

BY: DRU CARLISLE

Perchloroethylene (PCE) spills, or releases into the ground from drycleaning operations are fairly common. In fact, they are so common that most drycleaning properties are usually subject to a Phase II Environmental Site Assessment (ESA) during a real estate transaction. Whether you are thinking of buying, selling, or maintaining a property that used PCE in the past, you’ll want to know more about this drycleaning solvent and how it can impact the environmental wellbeing of a property. Here are some common questions about PCE.   

1. WHAT IS PCE CONTAMINATION?
PCE contamination is a series of releases or spills that travel into the soil and groundwater over time. Historically, chemical handling practices were not as refined as they are today, so most releases of PCE were accidental, and may have been related to cleaning of equipment filters, distiller boil-overs, storage equipment failures, or disposal of hazardous process waste as well as spills from older drycleaning machines or operations. Unfortunately, it doesn’t take that much PCE to cause contamination. A shot-glass full of it is enough to contaminate an entire olympic-size swimming pool! And, once it finds its way into the ground, either through dirt, gravel, or untreated concrete, it can easily find a pathway to the soil and groundwater below.

Learn more about the fate and transport of spilled PCE

2. IS PCE DANGEROUS TO HUMANS?
Yes,  long-term exposure to PCE can be dangerous to humans. The contamination can potentially impact the indoor air and drinking water in the surrounding area of the release or spill site. 

The International Agency for Research on Cancer has classified PCE as a Group 2A carcinogen. Non-cancerous effects include skin irritation, dizziness, headache, liver and kidney damage, and reproductive issues in women. 

The United States Environmental Protection Agency (EPA) identified the primary health concern as neurological effects from short and long-term exposure to PCE. They evaluated the health risk as “unreasonable to workers, occupational non-users, consumers, bystanders, and the environment from certain users.” Read the EPA’s full Draft Risk Evaluation for Perchloroethylene.

3. WHAT HAPPENS WHEN PCE SPILLS GET INTO THE GROUND?
PCE spills will travel downward along what geologists call a “preferential pathway.” In other words, the path of least resistance. The high-gravity PCE will find a seam of sand or a pocket of less consolidated, grainy soil to travel through before it hits the water table. Once it hits groundwater, it will spread with the groundwater flow while continuing to drop downward because it’s heavier than water. The only thing that can stop the PCE from going further is an impermeable geologic unit like clay.

4. WHY IS PCE SO DIFFICULT TO CLEAN UP?
There are three reasons why PCE is so difficult to clean up:

  1. PCE is heavier than water.
    It’s over 60% heavier than water under normal conditions and sinks to the bottom while the groundwater floats on the top.
  2. PCE is resistant to natural breakdown
    Many times, naturally occurring conditions in the groundwater must be enhanced to take away the oxygen and more of a particular kind of microbes may need to be injected to speed up the reductive dechlorination process, also known as part of the cleanup process.
  3. PCE vapors are persistent and mobile
    PCE can remain in the soil as a vapor for a long period of time without breaking down. If the vapors reach an occupied structure, like a house, and migrate into the indoor living space, vapor intrusion (VI) is now a problem.

Read our in-depth explainer for why perc spills are so difficult to clean up.

5. WHAT SHOULD I DO WHEN PCE CONTAMINATION IS DISCOVERED?
When you learn that there has been a release of hazardous materials, such as chlorinated or petroleum drycleaning solvents, the first thing you’ll need to do is quickly find an environmental consultant and/or an attorney to make sure that you follow the required process for your state or jurisdiction. 

Once the contamination has been reported to the regulatory agency, your case will receive a tracking number, which will be used throughout your time in the regulatory cleanup and closure process. A good environmental consultant will work on your behalf and represent your best interests with the regulatory agency. They will work with the regulators to determine the nature and extent of the contamination, propose an investigation and cleanup work scope, and get approval on and implement the remediation work plan (RWP).

Watch our webinar on how to respond when you find perc contamination

6. WHAT ARE THE DIFFERENT OPTIONS FOR CLEANING UP PCE?
There are a number of different ways to clean up PCE spills. The type and amount of the contamination as well as property limitations are factors when considering your options. These are the different cleanup options your environmental consultant will evaluate.

  1. Excavation and disposal for soil source area remediation
    Excavation is digging the contaminated soil out of the ground, and safely disposing of it. It’s a common approach to remove contamination from soils above the water table in areas that have access to the ground surface.
  2. Soil Vapor Extraction (SVE) for soil source area remediation
    Soil Vapor Extraction is essentially vacuuming the contaminated soil vapor out of the ground. The technology utilizes the volatile properties of drycleaning solvents. A SVE system includes a series of screened pipes that are installed in the soil, which are all piped together and connected to a high-volume, specially designed and manufactured industrial fan, or blower. When activated, air is drawn through the treatment area and extracted through the screened pipes.
  3. Thermal treatments for soil source area remediation
    Thermal is a lot like SVE, without waiting for the contaminant to naturally become a vapor. The primary approach is heating up the subsurface to a temperature high enough to increase the volatility of the contaminant, and then capturing the resulting vapors using an SVE system as described in point #2 above.
  4. In-Situ for groundwater source area remediation and groundwater plume area remediation
    In-situ remediation involves the injection of chemicals into the ground to accelerate the natural degradation of the drycleaning solvent. 

Learn more about these remediation solutions

7. HOW MUCH DOES CLEANING UP A PCE SPILL COST?
It’s really difficult to put an exact price tag on the cleanup of a pce spill because there are so many variables that will be factored in. The entire purpose of a site investigation is to determine the nature and extent of the contamination, which then helps determine the best method for actually remediating the issue. Both the investigation and remediation process can be time consuming and expensive. 

We’ve seen cleanups range in the several hundreds-of-thousands to even over $2 million. While that’s a wide range, the average we typically see is probably closer to $1.25 million. This is why it’s important for drycleaners to seek alternative funding options through their old Commercial General Liability (CGL) policies. These policies could potentially be worth millions of dollars in coverage and could aid in offsetting the cost of a cleanup.  

PREPARE FOR THE WORST, HOPE FOR THE BEST
Whether you know your drycleaning facility has a perc contamination or you suspect it might, the best thing to do is prepare for the worst and hope for the best. Contact an environmental consultant with experience in managing the complexities of perc contamination, enlist the help of a trusted environmental attorney that will fight for your best interests, and look into bringing in an insurance archeologist to search for your historical coverage. As an environmental firm that has worked with numerous drycleaning operations, we can tell you through experience that the best to be prepared when perc contamination is found.

Contact us today to learn more about PCE spills and how we can help you address them



Dru Carlisle, Director of Dry Cleaner Accounts
For over 10 years, Dru has helped numerous business and property owners facing regulatory action, navigate and manage their environmental liability. Dru has vast experience in assisting dry cleaners in securing funding for their environmental cleanups through historical insurance policies. Dru is a member of numerous drycleaning associations in addition to serving on the Midwest Drycleaning and Laundry Institute (MWDLI) advisory council and on the Drycleaning & Laundry Institute Board (DLI) as an Allied Trade District Committee Member.

10 questions from drycleaners about insurance archeology and environmental work

DRYCLEANERS ASK A PANEL OF EXPERTS ABOUT INSURANCE ARCHEOLOGY AND HOW IT CAN HELP PAY FOR NEEDED ENVIRONMENTAL CONSULTING AND LEGAL SERVICES 

Insurance archeologist explains coverage of found policies to client

Insurance Archeology is an artform that –combined with a trusted environmental attorney and a proven environmental consultant– can open up new funding opportunities for drycleaners facing the possibility of expensive environmental work. Once found, old Commercial General Liability (CGL) policies can help pay for many parts of an environmental cleanup including site investigation, remediation, defense counsel, and other potentially responsible party searches. They really are worth more than their weight in gold, and an experienced insurance archeologist is the key to unlocking that treasure.

EnviroForensics’ President Jeff Carnahan, PolicyFinds Director of Operations, Kristen Drake, Founding Partner of Paladin Law Group, John Till, and EnviroForensics’ Director of Dry Cleaner Accounts, Dru Shields, discussed this in a webinar with Cleaner and Launderer. At the end, attendees submitted questions about their own insurance archeology and environmental situations for the panel to answer.

Watch the recording of the webinar, “How to respond when you find perc contamination”

This Q&A session has been lightly edited for clarity.

1. WHAT DOES INSURANCE ARCHAEOLOGY COST? IT SOUNDS EXPENSIVE.
KRISTEN DRAKE: It sounds daunting. I hear it all the time. We really try to work with you and be forward-facing about what costs you might incur. And, so we really like to work within your budget and try to match that as much as possible. There is no one-size-fits-all answer, and I’m not trying to be cagey or dodgy. We really do try to work with you. It’s not our aim to make it scary. It’s quite the opposite actually. So, if you are thinking about insurance archaeology let’s take some time to talk about it one-on-one and let’s discuss options. There are different things we can do, and we’re glad to meet your needs.

JOHN TILL: One thing to add to that is that if there is a litigation that is started and we have the one historical insurance policy that PolicyFind is able to find, we then can use litigation strategies and tactics to actually find more coverage to search for other potential responsible parties or cover your legal and environmental costs. We at Paladin Law Group are able to take what PolicyFind has done and use the legal litigation techniques that go into some overlap and some different areas as well, which would be paid as part of the “defense” cost. In other words, costing you nothing.

2. HOW LONG DOES AN INSURANCE ARCHAEOLOGY PROJECT TYPICALLY TAKE?
KRISTEN: At PolicyFind, we typically need 90 days for an insurance archeology project with 40 to 50 hours of investigation time within that 90 day period.

3. WHAT IS THE COST STRUCTURE FOR AN INSURANCE ARCHAEOLOGIST? IS IT SUCCESS-BASED?
KRISTEN: It is not success-based. We set an “up-to” and “not-to exceed” amount for each of our projects, and then we work within those investigations that way.

JEFF CARNAHAN: Typically it’s not success-based because until we start cracking open files and seeing what’s available, we don’t really have a good idea of potential success. However, that being said, I’d be happy to talk with anybody who wants to explore that option a little bit further.

4. WHAT’S THE DIFFERENCE BETWEEN OCCURRENCE-BASED COVERAGE AND CLAIMS-BASED POLICIES?
JOHN: An occurrence-based policy means that an “occurrence” happened. Generally speaking, the property damage occurred during the policy period. So an example is if there was a release of perc in 1965 and there were policies put in place, that would be an “occurrence”, but the occurrence would continue as long as the property damage is occurring during the policy period. So, that would potentially, depending on the state in which you are in, trigger all of the policies from 1965 until 1985 when you get the “absolute pollution exclusion”. So in 1965, you might have a policy that’s only worth $25,000, but in 1980 you might have a policy that’s worth a million dollars and potentially you’re triggering/activating all of those policies. A claims-based policy, on the other hand, is kind of like your auto insurance policy. The event happens during the policy period and the claim happened in the policy period. The claim can’t come in after the policy has been terminated. That’s an important distinction. I will also caveat on auto policies. I actually have one client that we were able to trigger a general liability clause in an auto policy that is actually covering defense costs in a case. Just because it’s an auto policy doesn’t mean it doesn’t have an application. You have to read the contracts.

5. ARE YOU ABLE TO RETROACTIVELY RECOVER FUNDS FROM OLD POLICIES AFTER CLEANUP HAS BEEN PERFORMED?
JOHN: The simple answer is “yes”. And that goes to shifting the liability. You’ve incurred some investigation costs or some other cost to determine and identify other potential responsible parties. You would then sue those parties in a litigation, trigger their policies, and either settle that litigation or litigate it. And, those response costs that you’ve incurred would be recoverable as long as you were paying more than your fair share.

JEFF: In those types of cost-recovery efforts, a litigation or a legal component is almost always a part of that. It’s really a legal strategy as opposed to strictly an insurance recovery effort. So, I think that you are going to have to include the cost of legal into that calculation whether or not the attorney you’re working with is willing to work on a contingency or if it needs to be on an hourly fee. 

JOHN: I should also let everybody know that there are certain circumstances where Paladin Law Group will work on a contingency and we’ve taken cases in all forms and fashion related to that. It is possible that depending on the facts/scenario in your particular circumstances we may be willing to look at it on a contingency basis.

6. IF MY BUSINESS STARTED AFTER 1985 ARE THERE ANY INSURANCE POLICIES THAT I CAN USE?
JOHN: When we start talking about the 1985-86 timeframe, we have to be careful about whether or not that exclusion is there. I have seen policies with no pollution exclusion in them all the way through 1990. There are other aspects of whether or not those policies actually have an exclusion that is applicable to your particular circumstance that you need to look at. That’s why you need partners like PolicyFind and Paladin Law Group to determine the actual coverage. Did the insurance carrier actually do what they needed to do to make that exclusion applicable to you? Just because you started in 1985 or 1996, don’t assume there are no possibilities that insurance is going to be applicable. Also, you’re still going to be looking at the prior policies because they may fund investigation/remediation that would help reduce your burden.

Read how insurance archeology can assist drycleaners when environmental contamination threatens their business

7. YOU MENTIONED THAT CASE LAW VARIES BY STATE. CAN YOU GIVE A FEW EXAMPLES OF HOW THAT MIGHT AFFECT USING INSURANCE?
JOHN: I’m going to use California as an example. There is a case there called “The Floor Case” which allows the ability to assign policies without the insurance carrier’s consent. So, as long as the damage has already occurred, statutes that date back to the early 1800s allow that policy to actually be assigned to somebody else. This can happen during the purchase process of buying a dry cleaning facility. For example, if you do a bulk sale transfer, and you transfer not only the machinery but all contracts related to the prior property, there may be an assignment of those early policies. So, even if you bought the business after 1985, this would allow you to access those historical insurance assets that date back to when the person that sold you the business actually operated.

JEFF: In Indiana, a letter from the regulatory agency requiring that you investigate and clean up actually will constitute a lawsuit. Case law says that a letter from the regulatory agency is all you need to tender a claim with your carriers. In other states, case law dictates more needs to happen. You actually have to have a third-party lawsuit to trigger insurance. It may be an older operator, a newer operator, a property owner, etc. This is why we’ve been able to offer drycleaners in states like Indiana, Wisconsin, Oregon, and many others with case law favorable to insurance archeology what I call the “full meal deal”: Burger, fries, and a shake. No money out of pocket, they’re able to tender their carriers, and get the entire thing taken care of. In other states where case law might not be as favorable, there’s still major value in those insurance policies, but maybe your environmental team can only get you a burger and a fry. In some states, it’s just the way case law is. And, in those states we might only be able to offer cost recovery or just the investigation paid off with the cleanup coming from another resource. That’s why it’s important for us to get in there to figure out your situation. What does case law look like in your state? We can talk this over so we can transparently set expectations for the level of contribution that might come from your policies. 

KRISTEN: Even though we’re based in the Midwest, we work nationwide and we search for these policies in every state. It is incumbent upon us to have a working knowledge base of case law as it stands, recent changes, and things like that. Again, it’s worthwhile to just ask a question and then discuss.

JEFF: Remember, we use the word “case law”, which means those are actually legal decisions and opinions that have been passed down. Oftentimes, we will give somebody like John (an environmental attorney) a call and say, “Hey, what’s this look like?”. It’s really a legal interpretation.

JOHN: The other thing is that there are literally volumes of insurance decisions from cases covering everything from, “What does investigation mean?”, “What does defense cost mean?”, so on and so forth throughout the continental United States and in the world. It’s really state-by-state and case-specific and we have to make that analysis based on the particular facts that are presented and the particular state that you’re in, and try to advise you in the best way to move through the three-layer chessboard.

JEFF: And, just one more point on that question: Case law is always changing. I guarantee you there are tons of cases right now in litigation that are challenging the status quo as far as case law goes. And, those changes can be either more favorable for the policyholder or less favorable. That’s another reason the clock is ticking and why you should start your insurance archeology project sooner rather than later. 

8. YOU’VE EITHER GOTTEN SUED OR YOU’VE TOLD ON YOURSELF. HOW LONG IS IT LIKELY TO TAKE TO GET A REGULATORY CLOSURE?
JEFF: We like to throw out somewhere in the five to six-year time frame. It can be a lot shorter if it’s not that big of a problem. It could also be a lot longer if the plume gets larger, you have other parties that need to be incorporated into the process, if you have a groundwater contamination plume and it travels under other properties, you’ve got some bigger issues that need to be dealt with. The other thing is that bigger releases take more time to investigate. It’s an iterative step-by-step process where we need to get some data, analyze it, see what that data is telling us, and then go back into the field and perform the next step. Even after that, we have to devise an appropriate remedy, there might need to be some pilot testing, and depending on the regulatory agency you’re working with and the state you’re working with, you need their cooperation as well. The fine art of consulting and being an environmental attorney is coercing the agencies to cooperate in a timely manner. But, on average I would go back to that 5 to 6 year time frame.

JOHN: It also depends on what agency project manager you get as well. That can put a significant delay on a project and unfortunately, consultants and attorneys have no way to press an agency to do something faster. With that said, the time frame is somewhat outside of your team’s control, but it also depends on whether or not it’s a case where you’re going to be litigating and that litigation may take an extended period of time. However, if you’ve triggered insurance policies it’s also saving you significant dollars to have the investigation move forward in a litigation context, generally speaking.

9. IF A DRY CLEANER HAS BEEN OPERATING AS A CORPORATION, CAN THEY ONLY PURSUE ASSETS OF THE CORPORATION?
JOHN: It depends. There’s a whole slew of other issues that go into that analysis, but piercing the corporate veil is difficult but it’s not impossible. Did you follow all the corporate minute requirements? Did you make sure that your corporation had annual meetings? Did you keep separate checking accounts? Did you have a separate insurance policy? Did you co-mingle funds with your personal accounts? There’s a whole bunch of factors that go into whether or not your corporate veil of protection is adequate, and so I can’t answer that in the specific case. As a general rule, it’s harder to get to somebody if they have a corporation, but it’s not necessarily impossible.

10. DOES HOW YOU BECAME AN OWNER DETERMINE YOUR LIABILITIES?
JOHN: If you inherited the business there’s a potential that you have some defenses related to the business. If you inherited the property there’s some wiggle room there. If you were a lender and you foreclose on a property, then maybe you might have some protections depending on the time period that passes. The answer is “maybe”, but it would be very fact-specific as to your particular setting. If you operated the business for 10 years, it doesn’t really matter how you came to own it, but if you took the business and only operated it for a month, that might be a different story. 

Contact us today to determine your next steps if perc contamination is found at your drycleaning operation.


SPEAKER BIOS

Dru Shields has over ten years of account management experience in the environmental consulting industry and serves on the Midwest Drycleaning and Laundry Institute Advisory Council and is a District Committee Member on the DLI Board. Among her many responsibilities, she assists clients in securing funding for their projects through historical insurance policies.

 

 

John Till is a founding partner and his clients consist of land and business owners, including dry cleaners impacted by environmental contamination. He has significant expertise in hazardous waste ligation in both federal and state courts. He represents his clients in identifying, locating, and obtaining the insurance policies through insurance archeology and negotiations with the insurance companies, and when necessary, litigation.

 

 

Kristen Drake is the President at PolicyFind. She combines her profession as an insurance archeologist with more than 10 years of investigative experience to reconstruct historical insurance coverage. Kristen works on behalf of policyholders and has successfully found insurance coverage on over 250 projects.  

 

Dru Shields Promoted to Director of Drycleaner Accounts

WE’RE COMMITTED TO PROTECTING THE LONG-TERM INTERESTS OF DRYCLEANERS

Director of Drycleaner Accounts, Dru Shields talking with a drycleaner
We’ve partnered with drycleaners for over 20 years providing specialized services to address environmental contamination and funding needs. Now, Dru Shields is fully dedicated to protecting the long-term interests and personal needs of drycleaners.  

Learn more about our services for drycleaners 

GET TO KNOW DRU THROUGH OUR Q&A:

HOW LONG HAVE YOU WORKED WITH THE DRYCLEANING INDUSTRY?
I’ve been with EnviroForensics for a little over 11 years and have been working directly with the drycleaning industry for 10 of those years.

HOW DO YOU ADVOCATE FOR DRYCLEANERS NATIONWIDE?
I advocate for drycleaners by participating in various associations, whether just as a member or as an active board member. I also work hard to educate the industry on what to expect during an environmental cleanup, how to prepare for an environmental cleanup and how to use old insurance policies to pay for a cleanup – I do this by giving presentations or educational webinars to various groups and associations or by writing blog posts on these or similar topics. I think that generally, my experience within the drycleaning industry, which has largely revolved around helping to secure funding and navigating the claims process in partnership with our clients is a major way that myself, and EnviroForensics as a whole, advocate for drycleaners to understand their goals and help them reach those goals.

Check out Dru’s bio to read some of her articles.  

WHAT ARE THE TYPICAL SITUATIONS YOU FIND YOUR DRYCLEANING CLIENTS DEALING?
Every situation and set of circumstances are different for each drycleaner, but luckily, we can be nimble in how we handle each one. What it can be generally boiled down to though is that many drycleaners are facing environmental contamination concerns and aren’t sure how they will be able to pay for it. So, whether a landlord or a neighbor is refinancing or selling the property, or if the drycleaner themselves are refinancing or selling, and contamination is found during due diligence–it can be a scary situation. Not only do you have to answer to demands resulting from environmental contamination, but you also have to find a funding source to pay for it.   

HOW DO YOU HELP YOUR DRYCLEANING CLIENTS?
Even though environmental cleanups can be a big disruption, my goal is to lighten not only the financial load but also by easing some of the burden by doing what we do best – addressing the environmental contamination.  We do by helping to locate some alternative funding sources through old insurance policies and through our environmental investigation and remediation services, as well as being their liaison with other players, like their legal counsel, the state regulators, as well as helping them navigate the claims process with their insurance carriers. I think it’s important for drycleaners to know that they’re not alone. Many of their peers have been through similar situations and luckily there are a lot of resources available to them to get them through these tough situations.

WHERE DO YOU SEE YOUR FUTURE WORK WITH DRYCLEANERS GOING?
It’s important to me to continue to be an advocate and resource for drycleaners. I’ve met a lot of wonderful people within this industry, many that I consider friends, and their well-being and success mean a lot to me. I plan to continue to participate in the associations I’m already participating in, but I also intend to be more active in associations I’m not yet as close to and lend support in any way that I can. I think many drycleaners (or I hope many drycleaners) find our educational webinars and presentations to be valuable information, and as long as they think that and are open to that information, I’d like to continue to offer it. 

WHAT INSPIRES YOU IN YOUR WORK WITH DRYCLEANERS?
I enjoy helping people, so assisting drycleaners with navigating their environmental liability issues by finding funding for otherwise expensive environmental cleanups and ultimately restoring value and helping alleviate that liability is very rewarding to me. 

WHAT’S ONE DRYCLEANING STORY THAT HAS STUCK WITH YOU THROUGH THE YEARS?
I had one gentleman that had been running his plant for over 50 years in a small town. He was in his early 80s and was ready to enter a much-desired retirement – his biggest concern was that environmental contamination would ultimately stand in the way of him selling his business and property. Another concern was that a major flood within his town had destroyed many of the boxes of records that had contained the insurance files he had held on to for years. Even though he had no files to share with us, our Insurance Archeologists were able to pull together and reconstruct his insurance history. His son-in-law decided to buy the business and property from him and through the due diligence process contamination was discovered. We were able to work with both of them to leverage those old insurance policies. The cleanup at that particular site has been ongoing for a few years now and up to this point has cost approximately $500,000 – neither the former owner nor his son-in-law has had to pay for any of that out of their own pockets.   

To learn how Dru can help you, fill out our contact form.